Paubox Encrypted Email Can Secure Outbound Emails from Salesforce

Paubox Encrypted Email redefines the secure email experience. By eliminating portals, plug-ins and extra steps, Paubox is the only solution that enables zero-step encryption on all sent emails and eliminates frustration for your staff and recipients.

Paubox seamlessly integrates with business email providers such as G Suite, Office 365, and Microsoft Exchange.

If you have Salesforce’s Lightning Experience, you can send Salesforce emails from your Gmail or Office 365 account. Emails sent in Lightning Experience look like they were sent from your Gmail or Office 365 inbox. You can also see the emails you’ve sent in your Gmail or Office 365 Sent Items folder.

If you enable this Salesforce feature and are a Paubox encrypted email user, you can inherently send HIPAA compliant emails from Salesforce.

Follow the tutorial below to activate this Paubox secret bonus in Salesforce.

READ MORE: Paubox Becomes a G Suite Authorized Reseller

How to send HIPAA compliant emails from Salesforce

To get started, enable two basic user permissions: permission to send email and permission to access to the record the email is sent from. Move on to the next step after enabling these permissions.

Salesforce still sends workflow emails and trigger emails. However, external email accounts do not support bounce management.

Also, email delivery information when sending emails through Gmail or Office 365 is not available in the Salesforce email logs. Obtain email logs from your Gmail or Office 365 instead.

To integrate Salesforce with your G Suite or Office 365 account:

1. From your personal settings, enter My Email Settings in the Quick Find box, and select My Email Settings.
2. Select how you’d like to send your email. Your Salesforce admin can enable either Gmail or Office 365 for your organization. You can’t choose between the two.
3. Click Save.

After completing these steps, you will have successfully configured your G Suite or Office 365 account to send email from your Salesforce account.

Your outbound mail flow will now look like this: Salesforce > GSuite/Office365 > Paubox > delivered securely to your end recipient.

Thank you for choosing Paubox to secure your emails. Happy emailing!

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