Saturday 2 December 2017

Is it Possible to Keep My Current Email System with Paubox?

Is it Possible to Keep My Current Email System with Paubox?
This is one of the more common questions we encounter.


  • Paubox integrates nicely with cloud email systems like Office 365 and G Suite.
  • Paubox includes a BAA (at no additional charge) with all paid accounts.
  • The Outlook email client can still be used with Paubox.

We often get asked if our HIPAA compliant email solution works with existing email systems. It’s one of the more common questions we encounter.

Here’s a snippet from an inquiry we received today:

“I am interested in signing up for HIPAA-compliant business email. I have a few questions about your service- is it possible to keep my current email system? I have Outlook through my hosting and would like to keep that interface if at all possible.”

Keeping Current Email System with Paubox

If we dig into the above inquiry, the interested party is using Office 365 to host their company’s corporate email.

Paubox integrates nicely with Office 365.

In fact, we’ve detailed how to do it via our Help Center article, Setup Paubox Encrypted Email for Office 365.

It’s important to note that in this scenario, you must have a Business Associate Agreement (BAA) in place with both Microsoft and Paubox to maintain HIPAA compliance for your email system.

Paubox includes a BAA (at no additional charge) with all paid accounts.

SEE RELATED: Is Office 365 HIPAA Compliant?

Keeping the Outlook Interface with Paubox

The second part of the person’s inquiry deals with their desire to keep using Outlook as their email client. That’s a great question!

When we built Paubox, we kept usability top of mind. In other words, Paubox seamlessly integrates with all email clients, including Outlook.

So to answer the question: Yes, the Outlook email client can still be used with Paubox.

In fact, no setting changes in Outlook are needed or required.

What about G Suite?

The same is true with G Suite: Paubox integrates seamlessly with G Suite as well.

SEE ALSO: How to Make Gmail HIPAA Compliant

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