As part of our ongoing efforts to get to know our customers better, we are conducting office visits to learn about our customers’ challenges and how Paubox can help.
This week, I had the pleasure of meeting the team at YTH. You can see our conversation in the video below.
YTH gave us great feedback on how Paubox helped them implement HIPAA compliant programming, and they also gave us a thoughtful suggestion too.
About YTH
YTH is the partner of choice for those in search of new ways to advance the health of youth and young adults through technology.
They believe “young people deserve honest information, deserve for their voice to be heard, and deserve to live healthy lives without shame or fear.” Through their partnerships and projects, they discover what works, pilot innovative solutions, and disseminate what’s truly effective.
Once they determine what works, YTH makes sure that the community can learn from our findings by sharing them through our annual YTH Live conference, blog, and research.
A productive and enjoyable visit
YTH’s office is located in the historic Oakland Tribune Tower, which is conveniently located in downtown Oakland.
Once we reached the 14th floor, where the YTH office is located, we were warmly greeted by Laiah Idelson, the program manager for YTH. Laiah then kindly introduced us to the whole team at YTH.
Once I was able to meet everyone, we settled into the conference room and began discussing YTH and how Paubox is helping them achieve their goals.
Paubox and HIPAA compliant programming
YTH learned about Paubox through their brilliant engineers. Our encrypted solutions met their goal of using technology to develop innovative solutions for youth, health, and wellness.
YTH uses Paubox’s Email API in two of their programs: PrEPTECH and Health Reminders.
READ MORE: HIPAA Compliant Email API
However, in the past, YTH was not able to complete these programs. They strayed from HIPAA compliant programming due to the complicated nature of HIPAA. They also did not have the resources to simplify HIPAA’s challenges.
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We understand the plight of small businesses and HIPAA all too well, which is why we strive to make easy HIPAA compliant solutions.
Analytics with Email API
One suggestion YTH gave us was one our team had discussed a few times before: adding email analytics.
For non-profits, analytics is critical for the programs they run. YTH was no exception.
We took this valued feedback to heart, and within a week, we built out a mail analytics platform.
At Paubox, we make user experience a top priority.
Ultimately, YTH is happy to partner with Paubox – not just for our service and products, but for being an engaged partner as well.
We are more than happy to attend YTH’s events and support them in their mission, and likewise, we are happy to give them an invite to our events as well.
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YTH is a great example of a non-profit leveraging technology and great talent to make a positive change in healthcare amongst the youth population.
We are excited to be a part of the journey and we look forward to a long term future with YTH.
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