Joe Montana: Jackson Square Ventures Book Club

The Score Takes Care of Itself: An Evening with Joe Montana

• The JSV Book Club hosted Bill Walsh’s treatise on leadership, The Score Takes Care of Itself.
• Joe Montana gave an insightful discussion on lessons we can all learn from the book.
• Matt Maiocco covered many detailed, fascinating aspects of Joe’s career.

I attended a Jackson Square Ventures Book Club event this afternoon. Hosted at their office, this evening’s guest was none other than Joe Montana, legendary quarterback of the San Francisco 49ers.

Matt Maiocco, who has covered the 49ers for 23 seasons, led the discussion and Q&A.

I learned the JSV Book Club motto is “Ancora imparo” (Yet I am still learning). It’s a phrase widely attributed to Michelangelo.

It was a distinct pleasure to attend the event. Mahalo to Jackson Square Ventures for hosting!

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Josh Breinlinger of Jackson Square Ventures introduced Joe Montana and Matt Maiocco

The Score Takes Care of Itself: An Evening with Joe Montana

Here are my takeaways from Joe Montana’s discussion on leadership, football, and competition:

• Joe’s older son works for him in the seed fund, Liquid 2 Ventures.
• “The closest thing I’ve seen to game day is cutting horses… It’s like being on the back of Barry Sanders.”
• Bill Walsh was gifted in his ability of organize and manage staff and players to get on the same page. He demanded everyone be on the same page, same team.
• “The worst thing you can do in the locker room is get mad.”
• Bill Walsh demanded perfection, especially from the quarterback.
• “By stepping backwards instead of forward, we actually moved forward.”
• Throw the ball 12 inches in front of the numbers, not six inches behind, not 24 inches in front.
• Bill Wallash did not have time limits on practice.
• Re: comebacks: “As a quarterback, you’re probably the reason you’re behind.”
• Re: The Catch: “We really had never thrown the ball to Dwight.” (up until that point)
• Beforehand however, Bill Walsh actually had Joe and Dwight practice that play. It was such an unlikely play, they jokingly thought Bill was going senile.
• Joe got knocked down, didn’t actually see The Catch.
• Equipment coach Chico Norton to Joe after The Catch: “Boy your buddy saved your ass this time.”
• “I always try to be myself, whether we’re winning or losing.”
• Bill Walsh had a great sense of humor.
• Tom Rothmam was like a coach on the field.
• Base plays: The simple plays you learn early in the season. These are the same plays you go back to all the time.
• Joe’s leadership style: Usually first on field and the last off. Preparation was most important thing.
• “With preparation came success.”
• “I think we were a lot more successful when we tried to help each other as opposed to pointing fingers.”
• Ronnie Lott and Joe were the leaders on the team.
• Joe remembers every big game like it was last Sunday.
• “I’m very, very competitive.”
• Joe re: being a 3rd round draft pick: “I was just happy to be in the NFL.”
• Joe grew up Western PA: His grit comes from his grueling athletics experiences in high school.
• Accuracy was very important to Walsh when it came to qualities of a quarterback. Footwork was key to that.
• Ronnie and Joe were the last two players to see Bill Walsh.
• “Hey, you owe me any money?” Bill’s last words/joke to Joe and Ronnie.

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A packed house at Jackson Square Ventures

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Joe Montana highlight clips during the reception

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Josh Breinlinger and Ryan Williams: All-Star AdRoll alumni

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Pro tip: Joe Montana does not do selfies. Get someone else to take the pic.

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Selfie with my friend and sales advisor, Ryan Williams of Sales Collider

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My question for Joe Montana: “Do you see similarities between Ronnie Lott and Draymond Green?” (PC: Ryan Williams)

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Ari Tulla: Tips on Proper Strategy Execution

We recently sat down with Ari Tulla, CEO and Founder of BetterDoctor, at their office in San Francisco’s SOMA district.

Here is a transcript from Ari’s thoughts on proper execution. You can view the entire interview here.

Ari Tulla: Tips on Proper Strategy Execution

Hoala Greevy: Okay so another thing I keyed in on, was you being laser focused on execution. I’ve also heard you say that you agree with Peter Thiel in his book Zero to One, that competition is only in your mind.

Can you share some tips or things you’ve learned along the way about proper execution?

Ari Tulla: Going back to the fact that you know, when you’ve been doing this stuff and building things for last 20 years, you have done a lot of mistakes. The mistakes are the only things to learn from.

I think for me, it’s really easy to come with an idea. And anyone of us, you know we can go into the room and we can have a whiteboard and you know stickies, and we can come up with 25 ideas. But then the value of those ideas is limited without the good execution. And in the end, it’s all about can you get it to the market. Even if you get it to the market at the best quality, it might not still do anything because people don’t know about it.

It really is about putting together engineering, putting together marketing, putting together sales, as a one unit and trying to build something valuable. So often people think that you know, “my unit, the engineering, is the key.” Or the design is the key, or the marketing is the key, or whatever, or sales. But no, it’s really the holistic view on this.

As a CEO, I think you have to be able to help the company to understand and people to understand, that it’s not about you only or your department, it’s about working together. Those are, I think to me, the key points about execution. Not just about getting something done, but getting something done holistically so it has an impact in the marketplace. And then of course you know, the faster you go to market, the faster you see people’s feedback, the faster you can iterate and become better.

The whole idea about the Lean Startup I think is a very good idea. It might not apply to big companies or bigger companies but in the beginning, it’s a critical point. When it when it comes to Peter Thiel’s idea about on the Zero to One book, it’s not about you know, get fast into something, do something fast. Start on things that are hard and and that people haven’t solved before. Talking about you don’t want to focus on incremental innovation, incremental improvement only, but you want to focus a little bit at least, on the fundamental problems that are in the marketplace.

Today at DetterDoctor, I mean we work in very, very deep down in the healthcare bowels and we try to work on these fundamental problems like, “How do we get data moving better? How do we make data more accurate? How to make the system more transparent.” Those are fundamental things that are really difficult to solve that nobody has been able solve before.

Hoala Greevy: From the Silicon Valley tech CEOs that are successful that I’ve talked to or heard, there seem to be only two things in common: They make a lot of mistakes and they’re practically obsessed with execution. You’ve got em both man, so I really, that to me, that’s a success indicator.

Ari Tulla: I think the quick bite on this stuff is that, it’s with everything. Even if you are at home, you go home tired at 9 p.m. and you go to your kitchen and it’s dirty. If you look at it and you walk away, it’ll be dirty in the morning. If you’re go in and you take one plate, you put it in the dishwasher, you are on your way to doing something.

So the key is to start something quickly. Most people suck at it. They just don’t start. I mean people like, “let’s mull around this, think about it.” No let’s do something quickly and put something on the table, on the wall, on the paper, and then you know iterate.

That’s the key thing, always start doing something quickly and that will lead into improvement. Or, finding that you don’t want to do it in the medium term.

Hoala Greevy: 100% agreement, 100%.

BetterDoctor

BetterDoctor helps patients find the right doctors when they need them.

It starts with helping health plans, provider groups, health care systems and health start up companies get high quality data.

They build tools to bring trust, confidence, and transparency to the process of finding a doctor.

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Paubox Achieves the High Performer Award in G2 Crowd’s Data Security Report

Paubox has achieved the High Performer award based on the responses of real users for each of the Data Security related questions featured in the G2 Crowd review form.

“We are thrilled to receive this recognition from G2 Crowd and most importantly, from our users,” said Hoala Greevy, Founder CEO of Paubox. “This award further validates our mission of putting the user experience first to make it easier for everyone to send secure emails.”

Paubox’s Data Security ratings were highlighted by ‘Quality of Support’, which scored 98%, and Paubox’s ‘Ease of Doing Business With’ was 100% compared to the category average of 83%.

The Data Security Spring 2018 report is based on ratings by business professionals. Paubox received more than ten reviews and five responses for each of the relationship-related questions to qualify for inclusion in the Relationship Index.

“Rankings on G2 Crowd reports are based on data provided to us by real users,” said Michael Fauscette, chief research officer, G2 Crowd. “We are excited to share the achievements of the products ranked on our site because they represent the voice of the user and offer terrific insights to potential buyers around the world.”

Learn more about what real users have to say (or leave your own review of Paubox) on G2 Crowd’s Paubox review page!

About G2 Crowd

G2 Crowd, the world’s leading business solution review platform, leverages more than 381,000 user reviews to drive better purchasing decisions. Business professionals, buyers, investors, and analysts use the site to compare and select the best software and services based on peer reviews and synthesized social data. Every month, more than one million people visit G2 Crowd’s site to gain unique insights.

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Ari Tulla: CEO & Founder of BetterDoctor, wants to help you find find the right doctor

When you need to find the right healthcare provider for your needs, where do you start?

Ari Tulla encountered this problem when he moved from Finland to California. He faced complex health issues in his family and needed to find the right doctor quickly. Instead, he spent months searching the web, calling offices and trying to find a doctor who could help and figure out what’s wrong.

He knew there had to be a better way. And so, BetterDoctor was born.

Ari Tulla Interview

0:00 – 0:35 = The problems BetterDoctor Solves

0:35 – 1:33 = BetterDoctor changing markets over time

1:34 – 2:28 = The problem of taking up to 50 days to find a doctor in the United States

2:28 – 4:30 = BetterDoctor’s sauna bus

4:43 – 7:30 = Nightmare fax machine stories

7:34 – 10:44 = Is being an outsider in healthcare an asset or liability?

10:44 – 14:27 = Proper Execution tips

14:30 – 16:19 = Healthcare startups shouldn’t use the word “pilot”

16:19 – 20:54 = Ari starting a data accuracy business in 2016

20:55 – 22:59 = Ari’s favorite surfing spots

23:00 – 23:35 = Drone surfing

23:35 – 25:57 = The “mix tape of happiness”

25:58 – 27:09 = BetterDoctor’s industry (describing the industry they’re in)

27:09 – 27:50 = The future of BetterDoctor’s industry

27:50 – 29:28 = Healthcare entrepreneurs start companies for the mission / The Adjacent Possible

29:28 – 31:20 = Paubox Lightning Round

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Primary Health Care, Inc. Suffers HIPAA Email Breach

On March 16, 2018, Primary Health Care, Inc. submitted a HIPAA Email Breach to the U.S. Department of Health and Human Services (HHS).

Located in Des Moines, Iowa, the Primary Health Care email breach affected 10,313 individuals’ protected health information.

Primary Health Care, Inc. is classified as a Healthcare Provider.

According to their press release:

“What Happened? On March 1, 2017, PHC discovered that the email accounts of four of its employees had been subject to unauthorized access on February 28, 2017. PHC immediately terminated the unauthorized access and began an investigation which included a review of the contents of the email account for protected information. A forensic investigator was hired to confirm the scope of the unauthorized access to the email accounts and the related Google drives. Unfortunately, PHC is unable to confirm what emails within the account, if any, were subject to unauthorized access. Therefore, the forensic investigator reviewed all four email accounts and Google drives to determine what protected health information they may have contained. Though it has no evidence that any emails were subject to unauthorized access, in an abundance of caution, PHC is providing notice to potentially affected individuals.

What Information Was Involved? The information related to patients located in one of the email accounts or Google drives and therefore potentially subject to unauthorized access includes a combination of patient name, phone number, Social Security number, driver’s license number, financial account number, credit/debit card number, date of service, diagnosis and treatment information, medical history, facility and provider visited, health insurance/payor information and, if applicable, Medicaid identification number. PHC currently has no evidence of any actual or attempted misuse of patient information as a result of this incident. “

HHS Wall of Shame

The HHS Wall of Shame is a website under the jurisdiction of HHS that lists all HIPAA breaches reported within the last 24 months. The Wall of Shame displays breaches that are currently under investigation by the Office for Civil Rights.

As part of section 13402(e)(4) of the HITECH Act, the HHS Secretary must post a list of breaches of unsecured protected health information affecting 500 or more individuals.

HIPAA Breach Report

The Paubox HIPAA Breach Report analyzes breaches that affected 500 or more individuals as reported in the HHS Wall of Shame.

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ATI Holdings, LLC Suffers HIPAA Email Breach

On March 12, 2018, ATI Holdings, LLC and its subsidiaries submitted a HIPAA Email Breach to the U.S. Department of Health and Human Services (HHS).

Located in Illinois, the ATI Holdings, LLC email breach affected 35136 individuals’ protected health information.

ATI Holdings, LLC is classified as a Healthcare Provider.

According to their press release:

“What happened? On January 11, 2018, ATI discovered that certain employees’ direct deposit information was changed in our payroll platform. We took immediate steps to mitigate the impact of the incident, and also promptly initiated an internal investigation, with the assistance of third-party forensic investigators, to determine the nature and scope of the incident, including whether any sensitive information was affected. As part of this investigation, ATI recently determined that certain ATI employee email accounts were accessed without authorization between January 9, 2018 and January 12, 2018, and that certain types of patient information were included within one or more of these email accounts.

What information may have been affected by this incident? Recently, ATI determined that one or more of the affected email accounts contained, and the unauthorized actor may have had access to, information related to certain ATI patients, including the following types of information: name, date of birth, driver’s license or state identification number, Social Security number, credit card number, financial account number, patient identification number, Medicare or Medicaid identification number, medical record number, diagnosis, disability code, treatment information, medication/prescription information, doctor’s or therapist’s name, billing/claims information, and/or other health insurance information.. The type of information affected varies per impacted individual. Social Security number was only impacted for a small percentage of the affected population. While our investigation is ongoing, we do not currently have any evidence of actual or attempted misuse of patient information as a result of this incident.”

HHS Wall of Shame

The HHS Wall of Shame is a website under the jurisdiction of HHS that lists all HIPAA breaches reported within the last 24 months. The Wall of Shame displays breaches that are currently under investigation by the Office for Civil Rights.

As part of section 13402(e)(4) of the HITECH Act, the HHS Secretary must post a list of breaches of unsecured protected health information affecting 500 or more individuals.

HIPAA Breach Report

The Paubox HIPAA Breach Report analyzes breaches that affected 500 or more individuals as reported in the HHS Wall of Shame.

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Presenting at the 31st Annual FISSEA NIST Conference

Last week I gave a 30 minute presentation at the 31st Annual FISSEA Conference at NIST in Gaithersburg, MD.

FISSEA, or the Federal Information Systems Security Educators’ Association, is a division of NIST.

I was fortunate enough to speak at their conference last year as well.

My presentation was titled: “What You Need to Learn from the HHS Wall of Breaches.”

What You Need to Learn from the HHS Wall of Breaches

The HHS Wall of Shame is a rare set of public data on security breaches in the US. It’s an American Mirror of Hacking Activity, if you will.

If we inspect the HIPAA breaches that occurred during 2017, we can find patterns and trends around data loss of highly sensitive information.

The thesis of my presentation was that I believe these trends true across all business and government sectors in the United States.

Below is a copy of the deck I presented.

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Always a good idea to inject some humor in the beginning

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I covered some background terms and acronyms to get the audience on the same page

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A considerable amount of time was spent compiling charts and graphs

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Looks like I only put one person to sleep =)

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It was a privilege to present at NIST, the standards body that HIPAA takes its data security guidance from

NIST

The National Institute of Standards and Technology (NIST) was founded in 1901 and is now part of the U.S. Department of Commerce. NIST is one of the nation’s oldest physical science laboratories.

From the smart electric power grid and electronic health records to atomic clocks, advanced nanomaterials, and computer chips, innumerable products and services rely in some way on standards provided by NIST.

In fact, HIPAA data security guidelines follow NIST standards.

Today, NIST measurements support the smallest of technologies to the largest and most complex of human-made creations—from nanoscale devices so tiny that tens of thousands can fit on the end of a single human hair up to earthquake-resistant skyscrapers and global communication networks.

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