Paubox Partners with athenahealth’s ‘More Disruption Please’ Program to Make HIPAA Compliant Email Easy to Use

San Francisco, CA – March , 2018 – Paubox, a provider of HIPAA compliant email, today announced a partnership with athenahealth, Inc. through athenahealth’s ‘More Disruption Please’ (MDP) program. As part of the athenahealth^® Marketplace, this newly integrated application is now available to athenahealth’s growing network of 111,000 healthcare providers to enable secure email communication of protected health information that doesn’t require extra steps.

“Paubox delivers a valuable service for providers,” said Hoala Greevy, CEO of Paubox. “By making it easy to send and receive email in a HIPAA compliant way, we help providers streamline operations to include email into their workflow and eliminate paperwork and phone tag.”

athenahealth is a network-enabled, results-oriented services company that offers medical record, revenue cycle, patient engagement, care coordination, and population health services for hospital and ambulatory clients. The company’s vision is to build a national health information backbone to help make healthcare work as it should. As an MDP partner, Paubox joins a network of like-minded healthcare professionals who are looking to disrupt established approaches in healthcare that simply aren’t working, aren’t good enough, or aren’t advancing the industry and help providers thrive in the face of industry change.

To learn more about Paubox’s new integrated application, please visit Paubox’s product listing page on the Marketplace.

About Paubox

Paubox is redefining HIPAA compliant email by eliminating cumbersome extra steps for senders and recipients. No portals. No plugins. No extra steps. Just secure email. Paubox integrates seamlessly with G Suite, Office 365 and other email platforms.

The post Paubox Partners with athenahealth’s ‘More Disruption Please’ Program to Make HIPAA Compliant Email Easy to Use appeared first on Paubox.

Roger Cohen: Apple FaceTime and the HIPAA Conduit Rule

We recently filmed an episode of HIPAA Center with Roger Cohen, Life Sciences Partner at Goodwin Proctor. He is also our HIPAA attorney.

During our interview, we talked about Apple FaceTime and the HIPAA Conduit Rule.

Roger Cohen: Apple FaceTime and the HIPAA Conduit Rule

Here’s the transcript from our conversation:

Hoala Greevy: Lately we’ve been covering the HIPAA Conduit Rule Exception in our own blog posts and content. One of the questions one of our customers had was, “say something like Apple FaceTime, does that apply for the HIPAA Conduit Rule or not?”

It’s kind of an opaque area, as I understand it.

Roger Cohen: The HIPAA Conduit Exception is a reasonably narrow exception. Sort of the traditional example of a HIPAA Conduit is the Post Office, or FedEx, or UPS. And either the phone company, setting aside voicemail, which is a slightly more complicated issue, in tech ISPs.

I would want to understand how FaceTime works and what happens to data, if any data is stored. That’s really the key in the application of the Conduit Exception.

Does the Conduit, or the Entity that may be a Conduit, does it have only transitory access to the possession of health information, or is it storing health information over a longer period of time?

Hoala Greevy: That’s what my conclusion was on my layman’s research on it because you know you’ve got, I’m sure they’re logging IP address, date, time, maybe a person’s name. I mean Apple doesn’t sign Business Associate Agreements for their consumer grade services and I felt like this didn’t fit the HIPAA Conduit Rule.

Roger Cohen: I would advise talking to your HIPAA lawyer prior to concluding that Apple FaceTime can be a conduit.

Hoala Greevy: Got it!

Roger Cohen

Roger Cohen is a Partner in Goodwin’s nationally recognized Life Sciences Practice. He counsels healthcare services, life sciences, and healthcare IT clients concerning compliance with the myriad laws and regulations governing the delivery of healthcare services such as the Anti-Kickback Statute, the Physician Self-Referral Law (the Stark Law), the False Claims Act, the Health Insurance Portability and Accountability Act of 1996 (HIPAA), Medicare and Medicaid rules and regulations, and laws governing reimbursement, licensure and certification.

Mr. Cohen’s experience also includes extensive work on healthcare transactions. He has represented clients in acquisitions and financings involving a wide variety of healthcare providers including hospitals, ambulatory surgery centers, physician groups, skilled nursing facilities, rehabilitation and physical therapy facilities, behavioral health and substance abuse treatment providers, dental clinics, home healthcare providers, clinical laboratories, pharmacies, and care management companies, among others.

Mr. Cohen also has deep experience assisting clients in transactions involving and providing counsel to health IT companies such as telemedicine providers and electronic health record, mobile health (mHealth), and digital health companies.

The post Roger Cohen: Apple FaceTime and the HIPAA Conduit Rule appeared first on Paubox.

Chris Cruttenden: What is an Inappropriate Referral?

The mother of all healthcare conferences, HIMSS Annual, went down this month at the Venetian in Las Vegas. At least 40,000 people descended upon the Sands Expo Center to network, learn and probably do a bit of gambling.

Chris Cruttenden: What is an Inappropriate Referral?

While there, we setup an impromptu interview center outside Palazzo Ballroom L.

My friend Chris Cruttenden, President of Safety Net Connect, stopped by to catch up.

Here’s a transcript of our conversation around the question, “What is an inappropriate referral?”

Hoala Greevy: What would be an example of an inappropriate referral?

Chris Cruttenden: Typically in some of the systems, the physician is fairly busy, they still use some archaic systems like a fax. Somebody would come in and be complaining about a rash on their arm and he’s like, “Oh I don’t know, you need to see the dermatologist.” He’d give it to the nurse, the nurse would fax it over, get an auth, they would go have to see the dermatologist.

In our system, they would take a picture, ask a question, “Can I resolve this here or do I need to send them to the dermatologist?” We ask them questions like, “Have they changed the soap, have they been hiking in a place where maybe they got poison oak?” Through the process of education elimination, probably that patient would get help and not need to do an extra visit at the dermatologist.

SEE ALSO: Chris Cruttenden: HIMSS18 Interview with Safety Net Connect

HIMSS18

Are you at #HIMSS18 today? Want to be interviewed? Come meet us outside Palazzo Room L from 10am – 12pm. We have 3 tripods, 3 HD cameras, 2 wireless mics, and great questions to ask! @PauboxHQ pic.twitter.com/dMEUSHM4lq

— Hoala Greevy (@HoalaGreevy) March 7, 2018

The HIMSS Annual Conference & Exhibition brings together 40,000+ health IT professionals, clinicians, executives and vendors from around the world. Exceptional education, world-class speakers, cutting-edge health IT products and powerful networking are hallmarks of this industry-leading conference.

The post Chris Cruttenden: What is an Inappropriate Referral? appeared first on Paubox.

Chris Cruttenden: We focus on the Safety Net population

The mother of all healthcare conferences, HIMSS Annual, went down this month at the Venetian in Las Vegas. At least 40,000 people descended upon the Sands Expo Center to network, learn and probably do a bit of gambling.

Chris Cruttenden: We focus on the Safety Net population

While there, we setup an impromptu interview center outside Palazzo Ballroom L.

My friend Chris Cruttenden, President of Safety Net Connect, stopped by to catch up.

Here’s a transcript of our conversation around the term “Safety Net population:”

Hoala Greevy: Can you tell us more about this safety net concept, because I was very unfamiliar with it.

Chris Cruttenden: When we first got into the business, we found there was so much low-hanging fruit and county health systems where we could do a lot of good. We’ve basically focused on just the safety net population, which is in California, Medi-Cal or indigent programs which is basically county-run programs that deal with people that are uninsured, homeless people, and whatnot.

We created basically everything that high-tier people get with private insurance, we created an electronic system that allows them to have appropriate care coordination, services, efficient referrals, and when they show up at the myriad of different places, their information follows them. Which is really nice.

Hoala Greevy: That’s cool, man.

SEE ALSO: Chris Cruttenden: HIMSS18 Interview with Safety Net Connect

HIMSS18

Are you at #HIMSS18 today? Want to be interviewed? Come meet us outside Palazzo Room L from 10am – 12pm. We have 3 tripods, 3 HD cameras, 2 wireless mics, and great questions to ask! @PauboxHQ pic.twitter.com/dMEUSHM4lq

— Hoala Greevy (@HoalaGreevy) March 7, 2018

The HIMSS Annual Conference & Exhibition brings together 40,000+ health IT professionals, clinicians, executives and vendors from around the world. Exceptional education, world-class speakers, cutting-edge health IT products and powerful networking are hallmarks of this industry-leading conference.

The post Chris Cruttenden: We focus on the Safety Net population appeared first on Paubox.

HIMSS18 Las Vegas – What’s your biggest takeaway?

The mother of all healthcare conferences, HIMSS Annual, went down last week at the Venetian in Las Vegas. At least 40,000 people descended upon the Sands Expo Center to network, learn and probably do a bit of gambling.

While there, we caught up with Paubox customers and partners on their biggest takeaways from HIMSS18.

Here are the transcripts of our conversations.

Hoala Greevy: Howzit! This is Hoala Greevy, I’m here again with Jonathan Bush, we’re at HIMSS18 in Las Vegas. I last saw Jonathan during date JPM week in January in San Francisco. I got one question for you Jonathan, what’s your biggest takeaway for HIMSS18?

Jonathan Bush: I just got here!

Hoala Greevy: Yeah me too!

Jonathan Bush: My biggest takeaway is no different than last year.

Hoala Greevy: You can say the same thing for 10 years and still be considered a genius in healthcare.

Did I get that right?

Jonathan Bush: And here’s data point number one!

Aadli Abdul-Kareem: My biggest takeaway is actually going down to the Interoperability Showcase and seeing how much they’re promoting system integration and interoperability across applications.

It looks like now everything from having a data center infrastructure that’s HIPAA-secured and ensuring that within that data center infrastructure, there’s tools that developers can leverage to integrate with EHR systems, more easily consume laboratory and share laboratory information, even down to consent. Like having behavioral health be a very huge topic in tackling “how do I drive consent-driven transactions in compliance with behavioral health?” It’s been pretty amazing.

So that’s my biggest takeaway: True interoperability is finally being addressed the way it needs to be.

Chris Cruttenden: It seems to be a lot of hype about AI and blockchain. The takeaway on blockchain is it is not ready for primetime, at least in healthcare. It is far, far, far from ready.

The AI stuff was extremely interesting and I think it’s going to create some efficiencies, especially in specialty care- radiology, dermatology, anything in a visual aspect where you can, retinopathy, where you can basically look at the images and have it learn which is a bad image versus a good image.

Santosh Mohan: There are a lot of exciting things. The the show floor is exciting. For me personally, the most exciting thing is that there’s so many more startups here than there ever were. This is no longer just the playground for the big enterprise software people. So that is amazing.

Also, the the number of health systems that are here wanting to work with startups and wanting to work with them by any and all means possible, so not just sort of driving pilots. I think they recognize that the pilot model is just not working really great unless there’s a strong discipline to it.

But also embracing App Stores, you know like our marketplace, you guys are on the marketplace. Embracing those models to really you know, also I think recognizing that they cut down the RFP times, they cut down the upfront integration costs, and for the startups too, I mean I you know you get saved on so much of upfront energy that you have to put working through the number of channels that you will, if you’re going directly to a health system.

So I think this type of new models, not just ours, maybe even Allscrips and Epic and Cerner, everybody has a model now. The willingness to recognize that and work through that, I think that to me is just very exciting.

The post HIMSS18 Las Vegas – What’s your biggest takeaway? appeared first on Paubox.

Carrie Nixon: Coffee meetup in Arlington, VA

Yesterday I caught up with one of our customers: Carrie Nixon, Managing Partner at Nixon Law Group and CEO at Nixon HealthNexus.

The day before, I spoke at the 31st Annual FISSEA Conference at NIST in Gaithersburg, MD.

Talking to customers is one of the favorite parts of my job as Founder CEO of Paubox. I’m thankful Carrie was able to find a window in her busy day to meet with me at Northside Social in Arlington, VA.

Here are my takeaways from my coffee meetup with Carrie Nixon:

• Paubox for law firms is a no brainer.
• Carrie loves the Paubox footer.
• HHS Startup day is a good event to attend.
• ONC Day is free and also good to attend.
• Carrie Nixon’s two buckets of clients: Healthcare providers and healthcare startups.
• Carrie wanted to learn more NPS
• Asked me to send her a link to the presentation I gave at NIST.
• Carrie thinks getting HITRUST certification would be a big win for Paubox.
• Willing to be involved in our upcoming Paubox SECURE 2018.
• Subscribes to the Lawyerist podcast.

Northside Social

Northside Social is cool coffeeshop and wine bar in Arlington, VA. I had the Chopped Chicken Salad and three cups of coffee, all of which were very good. I was there for over three hours and it was packed the entire time (positive signal).

The post Carrie Nixon: Coffee meetup in Arlington, VA appeared first on Paubox.

Aadli Abdul-Kareem: Catching up in Washington, DC

After meeting Aadli Abdul-Kareem at HIMSS18 last week, I mentioned to him I’d be in the Washington DC area this week to speak at the FISSEA conference at NIST.

Sure enough, we caught up yesterday at Tryst, a cool coffeehouse in NW DC.

Here are my takeaways from speaking with Aadli Abdul-Kareem, Co-Founder of Electronic Health Network:

• Founded Electronic Health Network (EHN) in 2007.
• Aadli is an interop expert.
• Likes working with athenahealth.
• EHN has an application partner network.
• “No one likes plumbing but everyone needs it.”
• Shares my disdain for DIRECT.
• EHN looks for go to market partners.

Tryst

Tryst stands in the center of the nation’s capital and prides itself on having outstanding specialty coffee, craft cocktails, and a commitment to being the city’s ‘third place.’ Their signature touch is including animal crackers with each drink. You can see them next to Aadli’s tea cup in the picture above.

The post Aadli Abdul-Kareem: Catching up in Washington, DC appeared first on Paubox.